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Submitted by aditi on 22 January, 2016 - 23:27
UNDERSTANDING is a very ACTIVE paradigm. First its a realisation that other person is in a DIFFERENT state then mine. Second while the behaviour might not be acceptable - we need to establish that The person and his or her feelings are unconditionally acceptable. And thirdly I need to actively create a connection that gives the person space to try out his or her "next steps".